Course Information

Facilitators:

Leaders in the development and training of Credit professionals

INTRODUCTION

The Associates of CREDIT BLENDE TRAINING have been recognised as the forefront leaders in South Africa in the developing of Credit Professionals, and Sales Practitioners recognizing the needs of further education and development.
Our country is a young country by International standards and we need this very important growth aspect to develop our economy and our people, for sustainability and understandability. Many of our people are first time credit users and our Credit Practitioners must be able to assess and guide our credit users wisely, to improve their standard of living without financial hardship.

CBT operates as an education and training delivery partner for the Institute of Credit Management (ICM) and is accredited by Fasset (Seta for Finance, Accounting, Management Consulting and other Financial Services) as a Training Provider.

Our pledge to our Market is Commitment to Education, Dedication to our Delegates and to Ensure that we shall develop training material to suit individual delegate needs, company needs and to accommodate training material for the general market needs.

What does not add value has no value.
We shall ensure that we do add value.

BACKGROUND AND HISTORY

CREDIT BLENDE TRAINING is the creation of Heather Lawlor who has been active in the credit environment for the last 30 years. She has lectured in this field for 17 years. The company will become the umbrella for all her future activities which will incorporate the extension of the achievements of her past.

Heather Lawlor has been recognized as the leading expert in South Africa in the field of Credit Management, this has been proved by Heather being the proud recipient of the Regional award for Credit Executive of the year 2002, and the National award for Credit Executive of the year 2002.

Heather is a multi skilled individual who has been involved in various different Industries and has thus gained vast experience, in which she has achieved great success.

At present Heather is undertaking the roll of Group Credit Director for the Internationally recognized PG Group (Pty) Ltd who are world-class leaders in the glass industry.

Since joining the PG Group five years ago they have recognized her as Top Achiever for two consecutive years for her achievements in the field of Credit Management, for her third year 2002 she received the "Recognition of Excellence Award"

Her further responsibilities lie in the field of facilitator for various learning institutes of which she is not only Senior Facilitator for Damelin Management School for the past 10 years, but is also National Subject Head for Damelin.

Heather is also a Director of the Institute of Credit Management (ICM), Vice Chairperson on the Board and was the Chairperson of the Regional Committee for Johannesburg for the past three years.

Heather launched her fourth book "The company you keep" in October 2003, her first two books were accepted as standard syllabus at Damelin Management School the third Book "The Handbook of Credit Management" was co-authored and was published in May 2001 and is also part of the syllabus for Damelin Management School. A commission has been received to write two new syllabus text books for 2005; a booking has been confirmed to write and present for an International company in November, plus a confirmation is pending for an International company to compile, write and present their Credit Policy and Procedures Manual.

Heather's further hobbies are the development and writing of general and in-house courses which include Operational Risk, Transport, Budgeting, Risk Management, Sales and Credit Training courses designed and developed for specific companies needs, and also incorporates the development of companies in-house Credit Policies and Procedure manuals.

Independent Companies for which programs have been written and presented include PG Glass, Glass South Africa, PG Group, Federated Timbers, Imation (3m), Grinaker, Sky Products, Multotec, Corobrick, Graskop Sawmills, Fuchs Lubricants, Kredit Inform, Lisho Events Management, Marcus Evans International, Excellente International, CBM etc. (the last three companies are event management companies and several programs have been written, developed and presented for them in RSA and in neighbouring states)

Heather is an Associate of Ken Mills and Associates. Heather regularly accepts guest invitations to present at workshops and conferences her professionalism and expertise has taken her across South Africa and neighbouring states.

VISION AND MISSION

Vision

The CREDIT BLENDE TRAINING Company vision includes:

• Continue as the forefront leader in South Africa in the developing of Credit Professionals, and Sales Practitioners.
  
• To develop a new-enlightened Credit Professional.
  
• To develop Credit Professionals with the skills and training to enhance Credit Management.

To develop Credit Management to be able to practice Credit with fair and just credit practices

By providing these niche up to date and market relevant credit management skills through in-house corporate company training, lecturing through educational institutions and public seminars, participants will be empowered to make a meaningful impact on the economy and boosts their personal career development and opportunities within the Credit and Sales Management environment.

Mission

CREDIT BLENDE TRAINING are the leading Credit Specialists in the development, and training of Credit Professionalisms in South Africa.

CREDIT BLENDE TRAINING offers Credit and Sales facilitation and consulting services which are customized according to a companies needs, focused on developing the people and company by sharing the critically needed skills in Credit management. CREDIT BLENDE TRAINING will position a company to be in alignment with the latest trends and requirements from a credit management perspective. Enabling a company to align their credit management activities positioning them to be in line with most relevant trends in the environment, be in line with Government requirements and regulations and ultimately enabling their company to best recover outstanding cash to improve the financial stability and standing of their undertaking above but expand scope of training

SERVICES OFFERED

Main focus includes:

• Short courses specializing in Debt recovery based on the core components of the FET Certificate in Debt recovery.
  
• Specialised courses covering risk and sales within Debt recovery.

Courses are designed and developed for specific companies needs, and also incorporates the development of company's in-house Credit Policies and Procedure manuals.

Your comparative advantage includes

• a report given to a client company including consulting details about improving their debt recovery.
  
• the unique debt recovery experience in the environment
  
• customized, purpose made courses for the client
  
• a focus on it's niche and specialist and is a leader in this field.