Heather Lawlor, founder of Credit Blende Training

heather-lawlorHeather Lawlor, the driving force behind Credit Blende Training, is a qualified Facilitator, Assessor and Moderator, and is registered with FASSET. She has 30 years’ experience in training and facilitation and has spent over 40 years working in the Credit industry. She is widely respected for her course development skills, and is recognised as South Africa’s leading expert in Credit Management.

Heather has won numerous awards, including the Regional Award for Credit Executive of the Year, as well as the National Award for Credit Executive of the Year. In the realm of education, she has taken on facilitation roles for various learning institutes including being Senior Facilitator for Damelin Management School for 10 years, as well as being Damelin’s National Subject Head.

Heather’s lifelong passion has always been the development and growth  of individuals and she consistently seeks to pass on her knowledge and skills as an educator. She opened Credit Blende Training with the dream to share it in her later years with the love of her life Michael Koukis, an Economics lecturer at Wits University. He was murdered before their dream could be fulfilled, but their combined vision lives on in Heather’s tireless work with her students, colleagues and in the community.

As Michael used to say: ‘What Heather does in a day most couldn’t accomplish in week’.

Committees and Chairs
  • Current Director of the Institute of Credit Management (ICM)
  • Vice Chairperson on the Board for five years
  • Chairperson of the Regional Committee for Johannesburg for three years
  • Senior Facilitator for Damelin Management School for 10 years, as well as being National Subject Head

Heather has written nine books and published two.

Her book “The company you keep” was released in October 2003, primarily focused on Corporate Governance.

Her book, “The Handbook of Credit Management”, co-authored Andrew Reed, was published in May 2001 and was accepted as part of the syllabus for Damelin Management School.

Three new syllabus text books were written in 2006.

Custom Courseware

Heather has written custom content for a vast range of businesses, including PG Glass, Glass South Africa, PG Group, Llumar, Primador, Federated Timbers, Imation (3m), Grinaker, HM Holdings, Sky Products, Multotec, Corobrick, Graskop Sawmills, Fuchs Lubricants, Scaw Metals (part of Anglo American) National Brands, Lafarge Credit, Lafarge Sales, Nashua,  Cell C, National Auto Glass, Coastal Glass, ICI Dulux , PPC Cement, Tiger Brands Consumer, WSP Group Africa, Masani Petroleum Solutions, Experian,  Kredit Inform, Lisho Events Management, Marcus Evans International, Excellente International, IIR, CBM, Alusani etc.

“Tell me and I forget, teach me and I may remember, involve me and I learn.” Benjamin Franklin