Course Information

Facilitators:

Not only the quality of our lecturers and the fact that the material is written by the foremost industry professionals, but also the way we present the courses, ensures the optimal opportunity for the acquisition of both theoretical and practical aspects of the learning outcomes of the course.

Outcomes

Credit Management 4 aims to impart the following skills, namely: The ability to manage the credit employee's performance and development whilst conforming to required legislation and Company policies and procedures.

Human Resource Management

• Explain the contribution that human resource management in the credit department can make to the effectiveness of the organisation's activities.
  
• Discuss and evaluate the process theories of the employee motivation.
  
• Explain the objectives and elements involved in human resource planning.
  
• Discuss the objectives and elements of job descriptions and key performance areas.
  
• Draft a job description of a credit employee.
  
• Discuss methods of measuring staff performance.
  
• Discuss the role of, and the differences between, mentoring, coaching and counselling.
  
• Explain the role of, and the differences between, mentoring, coaching and counselling.
  
• Explain and identify the practical application of Management by Objectives.
  
• Discuss the criteria to be considered when developing goals.
  
• Set collection and cashflow targets.
  
• Understand and discuss the legal requirements of human resource management.
  
• Apply the theory covered in this chapter to the management of credit personnel

Credit Management Statistics

• Understand and extract relevant and meaningful statistics.
  
• Compare statistics and discuss the objectives of these comparisons.
  
• Apply the theory covered to a credit environment.
  
• Set collections targets using the methods identified.
  
• Apply the theory covered to a credit environment.
  
• Set collection targets using the methods identified.
  
• Draft management reports and departmental budgets and predictions.
  
• Reconcile and discuss the General Ledger Debtors Control Account.

Business Law

• Understand and apply relevant credit and business laws.
  
• Discuss the objectives of the identified laws.
  
• Discuss AIDS in the workplace.
  
• Understand and explain Corporate Governance.
  
• Discuss Cyber Law and its effect on business.
• Understand the National Credit Act

Introduction to Business Economics

• Understand the role of business in society.
  
• Define economics.
  
• Differentiate between macroeconomic and microeconomics.
  
• Identify and explain the 3 important sectors in the economy.
  
• Describe and compare free market, socialism and command economic systems.
  
• Understand and explain terminology used in connection with economic statistical data.
  
• Explain the 5 main macroeconomic objectives.
  
• Define and explain the measurement of economic growth.
  
• Calculate GDP.
  
• Define and interpret consumer index (CPI)
  
• Explain the balance of payments.
  
• Explain elasticity of demand and supply.
  
• Explain inflation and its effect on consumers and the Country.
  
• Identify the main differences between the labour and goods market.
  
• Discuss the advantages and disadvantages of minimum wages.
  
• Identify and discuss the role of Trade Unions in South Africa.

Duration

17 weeks. A R250.00 non-refundable registration fee applies to all courses and is not include in the  pricing

Assessment

An assignment - 20%
An Exam -80%, combined giving you a result out of a single mark out of 100%

Contact us for the cost of this course and for registration enquiries

Email: Donovan Email: Kelly